Mastering Leadership Communication

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Summary:

In this episode of the BHF Boardroom series, Matt Hughes and Emily Sexton discuss the critical role of leadership communication in high-pressure environments. They explore how leaders can maintain clarity and trust during crises, emphasising the importance of consistent and empathetic communication. The conversation highlights the need for leaders to be aware of their emotional responses and the impact of their communication on team dynamics.

Takeaways:

Leadership communication is crucial in high-pressure situations.
Consistency in communication builds trust and credibility.
Leaders should be aware of their emotional responses.
Empathetic communication enhances team dynamics.
Over-communication can lead to confusion; balance is key.

Chapters:

1. Introduction to Leadership Communication
2. The Importance of Consistency
3. Empathy and Emotional Intelligence
4. Balancing Communication in Crisis
5. Building Trust and Credibility

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