Customer Support Executive kya hota hai | Job Responsibilities of a Customer Support Executive
Автор: SKill India with Tabish
Загружено: 2023-04-08
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Customer Support Executive kya hota hai | Job Responsibilities of a Customer Support Executive
Handle customer complaints provide appropriate solutions and alternatives within the time limits follow up to ensure resolution Keep records of customer interactions process customer accounts and file documents
Follow communication procedures guidelines and policies
Take the extra mile to engage customers
Also known as a customer service executive customer support executives manage a team of customer support representatives and maintain customer satisfaction
They ensure that the team is adequately trained to promote excellent customer service
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