Video 23 Use AI Prompts in Copilot Studio to Build Smart IT Helpdesk Bot

Описание: Use AI Prompts in Copilot Studio to Build Smart IT Helpdesk Bot

Copilot Studio AI Prompt Tutorial (Real IT Support Use Case)

Make Your Copilot Think Like AI 🤯 | AI Prompts Explained

Auto IT Helpdesk Bot Using AI Prompts in Copilot Studio

Copilot Studio Generative AI Prompt Setup (Step-by-Step)

In this video, you'll learn how to use AI Prompts in Copilot Studio to build an intelligent IT Helpdesk chatbot that understands user issues and responds smartly.

AI Prompts allow Copilot to generate responses dynamically instead of using only predefined answers. This makes your chatbot more flexible, human-like, and powerful.

What you’ll learn:
• What are AI Prompts in Copilot Studio
• How to enable generative AI features
• How to design a smart IT support prompt
• Passing user issue details into AI prompt
• Making Copilot understand problems like login issues, VPN errors, system crashes
• Combining AI Prompts with automation

Real Use Case:
User says: “My laptop is not connecting to WiFi”
Copilot uses AI Prompt → Understands issue → Suggests troubleshooting → If not fixed, creates ticket.

Perfect for:
AI chatbot builders
IT automation developers
Copilot Studio learners
Helpdesk solution architects
Power Platform developers

By the end, your Copilot bot will behave like an AI support agent.

#CopilotStudio #AIPrompts #AIChatbot #PowerPlatform #ITHelpdesk #MicrosoftAI

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