Fix What Slows You Down: Operational Efficiency in SMBs
Автор: Leaders List
Загружено: 2025-06-24
Просмотров: 21
Описание:
“Efficiency isn’t about cutting costs. It’s about creating space for better decisions.” - Brenda Busch, Veteran Operator at Proxxy
In this episode of the Leaders List Show, Bryon Morrison talks with Brenda Busch about how operational efficiency drives scale and where most leaders get it wrong. The conversation focuses on what operational efficiency looks like inside service-based businesses and how leadership can either enable growth or create bottlenecks.
What we cover:
Systems that reduce friction: SOPs, journey maps, and internal playbooks
Why EOS, OKRs, and dashboards fail without full team readiness
How founders unintentionally slow operations and lose momentum
How to use AI in operations to improve clarity and execution
Step-by-step ways to identify operational drag before it hits performance
This episode gives leaders the tools to align teams, eliminate waste, and implement business systems that support real growth.
🎧 Listen on Spotify, Apple
📺 Watch on YouTube
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