DentalBytes ep. 159 - Why Great Dentistry Starts with Better Communication

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I sat down with Elise Poirier, a digital workflow specialist who’s lived on both sides of the fence—clinical dentistry, digital systems, and now helping bridge the gap between the practice and the lab. 

In this conversation, Elise breaks down:

 • Why new tech fails when training + workflow alignment aren’t built in (hello “expensive coat hanger” 🫠) 
 • Why labs aren’t “a checkpoint”… they’re a true partner in predictable outcomes 
 • And the big one: how we can run consultations in a way that builds trust, simplifies options, and creates a clear next step (instead of overwhelming patients with dental-speak). 

Also… we had to talk about the Ocean team dynamic—different strengths coming together like a full-on Megazord. 🌊⚡️ 

If you’re building a more predictable digital workflow (or trying to tighten up patient communication), this one will hit. 




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