The Declarative Academy
Welcome to The Declarative Academy (TDA)– your go-to place to learn Salesforce the easy and fun way! Whether you're just starting out or looking to sharpen your Salesforce skills, TDA is here to simplify the learning process. Our tutorials break down complex topics into simple, step-by-step guides, using real-world examples to help you build confidence with Salesforce's powerful tools. At The Declarative Academy, we believe that learning should be enjoyable, accessible, and effective for everyone. Join us on this journey, and let's master Salesforce together!
🧩 Resolve & Prevent Duplicate Data in Salesforce — Master Matching Rules! 🧩 Complete Trailhead Guide
🧠 Improve Data Quality in Salesforce — Stop Duplicates Before They Start! 🧠 Complete Trailhead Guide
📤 Export Data from Salesforce —Backup and Reporting Made Easy! 📤Complete Salesforce Trailhead Guide!
📥 Import Data into Salesforce — Complete Salesforce Trailhead Step-by-Step Guide! 📥
🧭 Navigate Salesforce AppExchange Like a Pro! 🧭Complete Trailhead Guide!
🛍️ Explore AppExchange Listings — Find Trusted Salesforce Solutions! 🛍️ Complete Trailhead Guide.
⚙️ Install Salesforce AppExchange Packages — Complete Trailhead Guide! ⚙️
💡 Get Started with Salesforce AppExchange — Complete Salesforce Trailhead Guide! 💡
🌍 Connect and Contribute to the Salesforce AppExchange Community! 🌍 Complete Trailhead Guide.
📢 Enable Feed Tracking in Salesforce Chatter — Complete Trailhead guide! 📢
✅ Approve Records Directly from a Salesforce Chatter Feed — Lightning Experience Complete Tutorial ✅
🚀 Develop a Rollout Strategy- Salesforce Chatter Rollout Strategy — Complete Admin Guide 🚀
💬 Get Started with Salesforce Chatter — Complete Trailhead guide 💬
👥 Work with Chatter Groups in Salesforce Lightning Experience 👥 Complete Trailhead guide.
⚡ Create Service Contracts with Entitlements in Salesforce ⚡ Complete Trailhead Guide
⚡ Create an Entitlement Process in Salesforce ⚡ Complete Trailhead Guide
🛠️ Enable Entitlements & Set Up Service Contracts in Salesforce 🛠️ Complete Trailhead Guide
⚡ Automate Case Management with Flow and Process Builder in Salesforce ⚡ Complete Trailhead Guide
🚨 Create Case Escalation Rules in Salesforce Service Cloud 🚨 Complete Trailhead Guide
⚡ Create Case Queues and Assignment Rules in Salesforce Service Cloud ⚡ Complete Salesforce Guide
🔧 Create Support Processes in Salesforce 🔧 Complete Trailhead Guide
🌟 Maintain Your Salesforce Business Analyst Certification for Summer ’25 🌟 Complete Guide
⚡ Create an Escalation Rule for Support Cases | Case Management. Salesforce CompleteTutorial:
Create Record Types for Support Cases | Case Management 🗂️ Complete Salesforce Tutorial
⚙️ Salesforce Tutorial: Create Support Processes | Case Management Complete Trailhead Guide.
⚡ Set Up the Lightning Service Console in Salesforce | Step-by-Step Trailhead Admin Guide
💬 Set Up Web Chat in Salesforce | Live Chat + Omni-Channel Complete Trailhead Tutorial
📞 Add a Softphone to Your Salesforce Console | Open CTI Setup Tutorial
🛠️ Customize Lightning Service Console Pages in Salesforce | Guided Admin Tutorial
🌐 Create Digital Engagement on Multiple Channels. Complete Salesforce Trailhead Guide.