Jeannie Walters
Welcome to the YouTube channel of Experience Investigators and me -- Chief Experience Investigator™ Jeannie Walters.
On this channel you'll learn all about how to create a customer experience that will make your customers' days better -- and your own, too!
Create Fewer Ruined Days For Your Customers™
Getting Other Leaders On Board with CX
CX Mistakes We Learn From
Stay Ahead of Customer Expectations
CX Pulse Check - June 2025
Marketing to CX Skills
3 Wins for Employee Experience
CX in the Public Sector
CX Pulse Check - May 2025
Reflecting the CX Mission in the Employee Experience
Keeping Up with Customer Expectations
The Art of CX Leadership
CX Pulse Check - April 2025
Turning Employee Insights into Customer Experience Breakthroughs
Event Planning and CX
Build Your CX Scorecard
CX Pulse Check - March 2025
What Do Customers Want?
Get the CX Executive Role
Storytelling to Connect with Customers
CX Pulse Check - February 2025
Commodities and Customer Experience
Inclusive Communications and Training
CX Pulse Check - January 2025
![CX Wins from 100 Episodes [Experience Action Podcast]](https://ricktube.ru/thumbnail/AUgJEV7t09k/mqdefault.jpg)
CX Wins from 100 Episodes [Experience Action Podcast]
5 Year-End Reflection Questions
Misaligned Customer Expectations
CX Pulse Check - December 2024
Mission and Vision in CX Strategy
Turning Negative Feedback Into Actionable Insights
![CX Pulse Check - November 2024 [Experience Action Podcast]](https://ricktube.ru/thumbnail/-bkiN26JS0Y/mqdefault.jpg)
CX Pulse Check - November 2024 [Experience Action Podcast]