BoldDesk
At BoldDesk, we’re redefining customer support with the power of AI—making it smarter, faster, and more human.
Built as a No.1 Zendesk alternative, BoldDesk empowers businesses of all sizes to deliver exceptional support through intelligent automation, real-time insights, and seamless omnichannel experiences.
Our AI-first approach helps support teams:
• 🚀 Automate repetitive tasks with AI Agents and Copilot
• 💬 Deliver instant, accurate responses using Generative AI
• 🌍 Support global customers with multi-language portals
• 💬 Live Chat & Ticketing System – Manage conversations seamlessly across chat and email.
• 🌐 Omnichannel Support – Centralize customer interactions from multiple platforms.
• 📊 Advanced Analytics & Reporting – Gain insights to improve team performance and customer satisfaction.
Whether you're scaling a startup or modernizing enterprise support, BoldDesk is your all-in-one help desk solution—affordable, customizable, and built for the AI era.
How Dynavics Improved Issue Tracking with BoldDesk | Customer Story
How to create an API Key in BoldDesk | Automation and Integration
How to Sync Salesforce Contacts and Contact Groups in BoldDesk
How to Integrate Salesforce with BoldDesk | Installation and Configuration
Getting Started with BoldDesk AI Agent
Automatically Merge Tickets | BoldDesk Auto-Merge Tickets App
BoldDesk--Latest Updates, September 2025
How to Create SLAs for Chat Conversations in BoldDesk.
BoldDesk Analytics: Dashboards and Reports Overview
How to Buy a BoldDesk Subscription | Plans, Trial & Scaling Explained
How Geoverra Improved Service Efficiency by 25% with BoldDesk
Customize the BoldDesk Live Chat Widget with JavaScript & CSS
How to Bulk Update Articles in BoldDesk
Simplifying IT Support with BoldDesk - Customer Story
How BoldDesk Transformed Our Support Workflow - Nirbhay Kumar Customer Success Story.
Spacera’s Smart Support System Powered by BoldDesk
How Marsroad IT services Boosted IT Productivity with BoldDesk - Ruan Olivier Customer Success Story
How IowaComputerGurus Streamlined Operations with Smart Ticketing - Mitchel Sellers Customer Story.
How to Track Agent Availability Status in a List View
Ozonetel + BoldDesk Integration
BoldDesk + Gupshup WhatsApp Integration
Scale Your Shopify Success: Customer Service Integration for High-Growth Stores [Webinar]
How to Collect Different Types of Customer Information
BoldDesk Chat Workflows: Automate Actions Based on Business Hours
Capture and Upload Photos or Videos in BoldDesk Mobile App
Level-Up Customer Support Fast with BoldDesk®
BoldDesk®—Latest Updates, May 2025
BoldDesk Chat Workflow: Set Up a Webhook-Based License Validation
Instant Answers, Satisfied Customers: Discover the Power of BoldDesk Live Chat [Webinar]
Automating Conversation Field Updates with Customer Input