UCDLondon

Jo Packer - How to do User Research at a Startup

Christina Li - Experience prototyping for service design

UCD2012 - Steve Benford - Uncomfortable Interactions

Effie Law - To measure or not to measure? A conundrum in UX

Filip Healy - Using visual thinking and illustration as part of a user centred innovation process

Kevin White (Nile) & Roger Donald (NHS Direct) - Self Service Health Care

Zachary Paradis - Portfolio Management and UX: Choosing the Right Process for the Right Problem

Miles Rochford: Prolonging the magic

Rolf Molich - Five users will find 85% of the usability problems and other myths

Andrew Harder - Design Research for Emerging Markets

Denise Hampson - Fuel gauges for behaviour change.

Tom Stewart - If UCD is so great, why are more systems not perfect?