Holt CX Consultancy
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Welcome to the Holt CX Consultancy YouTube channel. We break down the world of customer experience, contact centre & telephony into easy to consume demonstrations & tips.
For more information about Holt CX Consultancy & the services offered, please head to https://www.holtcx.co.uk
To connect with Chris on LinkedIn visit https://www.linkedin.com/in/chrisholt82/
A Piece of CX: RingCX Workflow Editor
My Favourite CX: Episode 26 - Alex Myatt
My Favourite CX: Episode 26 - Alex Myatt
A Piece of CX: Zoom CC Flow Editor
A Piece of CX: Nice CXone Mpower Studio Demo
My Favourite CX: Episode 25 - David Wachs
My Favourite CX: Episode 25 - David Wachs
A Piece of CX: Moving from MAX to Nice CXone Agent
A Piece of CX: Zoom Contact Center Outbound Dialler
My Favourite CX: Episode 24 - Gary Suchley
My Favourite CX: Episode 24 Gary Suchley
A Piece of CX: Nice CXone Mpower Interaction Analytics
A Piece of CX: New CXone Mpower Interaction Model
My Favourite CX: Episode 23 - Alex Mead
My Favourite CX: Episode 23 Alex Mead
A Piece of CX: Nice CXone Mpower Guide
A Piece of CX: Easy Omnichannel Elevation on Nice CXone Mpower
My Favourite CX: Episode 22 Rob Dwyer
My Favourite CX: Episode 22 - Rob Dwyer
A Piece of CX: Cognigy x Nice CXone Mpower
A Piece of CX: Zoom Phone Assistant
My Favourite CX: Episode 21 Angel Funes
My Favourite CX Episode 21- Angel Funes
A Piece of CX: Nice CXone Mpower 25.3 Release Highlights
A Piece of CX: Joining Zoom from Meta Horizon Quest devices
A Piece of CX: Tagging Interactions easily in NiCE CXone Mpower
My Favourite CX Episode 20 - Janet Efere
My Favourite CX: Episode 20 Janet Efere
A Piece of CX: Zoom's Virtual Agent goes Agentic
A Piece of CX - Zoom CC Autoscoring for Quality Management