A Piece of CX: Easy Omnichannel Elevation on Nice CXone Mpower

Описание: Moving across channels whilst staying connected is easy with ‪@NICE-Systems‬ CXone Mpower. Check out this short demo to see both the agent experience from chat to voice to SMS to email & then what this looks like from within Interactions Hub.

For more information about Holt CX Consultancy & the services offered, please head to https://www.holtcx.co.uk or follow Chris on LinkedIn at   / chrisholt82