How Do You Collect User Feedback After A SaaS Update?

Описание: Rolling out a new SaaS update? Discover the most effective strategies for gathering crucial user feedback to ensure your enhancements hit the mark. This video breaks down how to systematically collect insights that drive product improvement.

In this breakdown, we cover essential steps to master your post-update feedback loop:
► Understand the importance of timely and structured feedback collection after a major SaaS update.
► Explore various channels for user input, from in-app surveys to dedicated feedback portals.
► Learn how to segment your user base to get targeted and relevant feedback from different user groups.
► Discover techniques for analyzing qualitative and quantitative feedback to identify actionable insights.
► Implement a continuous feedback loop that informs future development and strengthens user satisfaction.


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