How to Create Email Automation Based on Tags in Zendesk with Proactive Campaigns

Описание: Tagging in email marketing unlocks powerful personalization and automation capabilities! In this video, we'll show you how to take full advantage of Proactive Campaigns in Zendesk to automate emails based on tags.

Get ready to learn how to set up powerful automations that deliver personalized emails to your customers, whether it's exclusive offers for VIPs, welcoming messages for trial users, or re-engagement strategies for at-risk customers. We'll guide you through every step—enabling automations, creating targeted email sequences, adding delays, and even sending internal notes to your team.

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Time Codes:
«0:00 - Intro»
«0:22 - Enable automations in the app»
«0:37 - Set up webhook for user tag changes»
«1:06 - Build a target user list»
«1:33 - Create an email automation»