DHHL Beneficiary Portal | A New Way to Connect with the Department of Hawaiian Home Lands

Описание: The Department of Hawaiian Home Lands (DHHL) has launched the DHHL Beneficiary Portal, a secure online platform designed to modernize how beneficiaries access services, manage their information, and connect with the department.

Powered by Salesforce, the new portal provides a convenient, secure, and transparent way for beneficiaries to apply for programs, monitor application status, access important information, and complete many common tasks online—whenever it's convenient.

In this video, DHHL staff explain how the modernization project improves customer service, increases transparency, and helps beneficiaries stay informed throughout every step of the process.

Features of the DHHL Beneficiary Portal

• Submit applications online
• Track application status in real time
• View waitlist information
• Access lease information
• Apply for DHHL loans
• Pay water bills online
• Report a death
• Submit complaints or service requests
• Receive digital notifications and updates
• Secure account access powered by Salesforce

The portal was developed to make DHHL services more accessible while continuing to provide in-person assistance for beneficiaries who need additional support.

Whether using the portal from home or visiting a DHHL office for assistance, beneficiaries now have more ways to stay connected and manage their information efficiently.

Learn more about the DHHL Beneficiary Portal:

🌐 https://dhhl.hawaii.gov

🎥 Video produced by Hawaii Video Pro

https://hawaiivideopro.com

Chapters

00:00 Introducing the DHHL Beneficiary Portal
00:16 A Modern Way to Apply Online
00:24 Greater Transparency for Beneficiaries
00:42 Modernizing DHHL Services
00:59 Online Applications & Waitlist Access
01:14 Track Requests & Application Status
01:29 Powered by Salesforce
01:51 Digital Notifications & Secure Communication
02:08 Protecting Beneficiary Information
02:19 Assistance for Kūpuna & In-Person Support
02:43 Connecting Beneficiaries with DHHL

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