Add a domain to change your microsoft 365 email address

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tutorial: adding a custom domain to microsoft 365 and changing your email address

this tutorial provides a comprehensive guide on how to add a custom domain to your microsoft 365 subscription and subsequently change your email addresses to use your custom domain. we'll cover the necessary steps, considerations, and even some troubleshooting tips. this guide will focus on the *general process* and **dns record configuration**, as microsoft 365's interface and options can vary slightly depending on your specific plan and subscription details.

*why use a custom domain with microsoft 365?*

using a custom domain for your microsoft 365 email offers several significant benefits:

*professionalism:* a custom domain (e.g., `@yourbusiness.com`) projects a much more professional image than using a generic email address like `@outlook.com` or `@gmail.com` for business communications.
*branding:* it reinforces your brand identity with every email you send. consistency across your website, email, and other online presences builds trust and recognition.
*control:* you have complete control over your email domain and associated accounts. you can create and manage user accounts, set policies, and retain control even if you change service providers in the future (unlike being tied to a specific email provider's domain).
*credibility:* email addresses using a custom domain are often perceived as more trustworthy, reducing the likelihood of being flagged as spam.
*scalability:* as your business grows, you can easily add and manage new email accounts using your domain without limitations imposed by free email services.

*prerequisites:*

1. *microsoft 365 subscription:* you must have an active microsoft 365 business or enterprise subscription that includes exchange online (email).
2. *domain name:* you need to own a domain name registered through a registrar (e.g., godaddy, namecheap, google domains, aws route 53). ensure the domain is ...

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