Global Support Made Easy: How to Modify the Chat Widget Language? | LiveChat University

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Are you ready to make your business truly global? In today's episode of "LiveChat University," we're diving deep into one of the most impactful ways to enhance customer experience: language customization in your chat widget! 🚀🌍

Understanding and implementing language settings in LiveChat is essential for any global company. Whether selling products worldwide or offering international services, communicating with your customers in their native language can significantly elevate their experience and loyalty toward your brand.

In this comprehensive tutorial, we'll walk you through matching your chat widget's language to your website, creating multilingual support within your teams, and even setting up real-time message translation for seamless international interactions. 🌟✨

Here's what you'll learn:
The importance of language customization and how it influences customer decisions. 🌐👥

How to easily change the language of your chat widget to align with your website's audience. 🖥️🈯

Setting up dedicated language departments for different web pages. 🗣️👨‍👩‍👦‍👦

Creating and managing multilingual support groups ensures language-specific customer inquiries are directed to the right team. 📢👩‍💼

Utilizing the Message Translator for real-time, in-chat translations, breaking down language barriers like never before! 📝🔁

Expanding your brand's reach through language is simpler than you think, and we're here to guide you every step of the way! Don't let language be an obstacle in reaching your company's global potential.


Ready to globalize your customer service? Watch the tutorial, implement the steps, and see the difference! If you have questions, drop them in the comments below or contact us through livechat.com. 📥💬

Stay tuned for more insightful content from LiveChat University, helping you make the most of your LiveChat experience!

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Hi, great to see you here! :)

We are LiveChat, and our mission is to help people and businesses communicate better and fully express themselves. You may be familiar with our most popular product: LiveChat, which allows you to communicate with your customers directly through chatting (yes, it's that little icon in the bottom right corner of almost every page), but that’s not the only thing that we do. Let us introduce you to the rest of the LiveChat family:

ChatBot allows you to automate communication with your customers. HelpDesk is a powerful online ticketing software. And KnowledgeBase... you'll never guess: it enables you to share knowledge with others easily and quickly.

However, it doesn't stop there! You can expand our software functionality with additional integrations: Google Analytics, Facebook Messenger, Mailchimp, HubSpot, Salesforce, and many more. All this to give you the perfect tool to communicate with your customers.

Want to learn more? Go to www.livechat.com and join more than 37,000 companies that use LiveChat.

PS. We know that’s a lot. We’re pretty proud of that.