Call Center Headsets | Best fit for Agents [HQ edition]

Описание: Call center headsets are the essence of all call centers, so it's better to pick the right one for your agents. Headsets that break easily are gonna do you no good 🔧 - you will end up buying more headsets and increasing your expenses rather than saving up for buying a cheaper headset. Always look for a headset made of top-quality materials, like surgical steel, to get the best results.
🎧Headset comfort is equally as important as durability. Bear this in mind, because you don’t want your employees having a severe headache from wearing a headset all day long. A heavy, or clumsy headset is the last thing they need.
Your best bet is headset with comfortable ear cushions with lightweight and padded headbands to avoid exerting added pressure on the top of the head.
✨ A well-designed and robust headset should have the latest audio technology, innovative features, simple setup, use, and upgrade possibilities.
The good news is that there are several types of headsets for call centers – from single and dual earpieces to behind the ear or over the head earpieces.
The majority of call centers use dual earpieces for the best audio quality for both the employee and the caller. Either way, look for vendors that have a wide variety of styles and designs to choose from.
➡️ Jabra Biz 2400 II
The Jabra Biz is an excellent headset as it offers intuitive controls, HD voice clarity, and a 360 swiveling boom mic. This version of the company’s most popular headset is easily one of the best stereo headsets for your call center. The Biz 2400 II by Jabra features a USB connection, a noise cancellation microphone, and intuitive call controls that your agents will like.
Featuring HD voice technology and simple controls, the Biz 2400 is excellent for listening to customers. The headset has a Peakstop feature, which helps filter out sharp breathing as well as popping sounds.

➡️ Sennheiser CC 550 IP
The CC 550 IP headset by Sennheiser offers incredible sound and voice clarity, which makes it an excellent option for customer service reps and call center agents. These Sennheiser headsets use background noise canceling and a USB connection to allow employees to concentrate on their work.
And that is not all; its noise reduction feature can eliminate audio interference. This headset is impressive as it can reduce the echo.

➡️ Plantronics Voyager Focus
The Voyager Focus UC by Plantronics is a stereo headset that has active noise canceling technology. The soft and comfy memory foam ear cushions will feel comfortable, and your agents can them wear all day. Also, while most headsets often come with just one microphone, this headset has three.
The mics also cancel ambient noise in loud and noisy environments and can effectively capture voices for clear calls. The Voyager Focus UC wireless headset has an excellent roaming range of up to 250 feet for employees who like to pace while on phone calls.

➡️ Logitech H650e
The Logitech H650e is a remarkable headset for call centers, and it will give you plenty of features without costing a fortune. If you are purchasing headsets for a large customer-facing team, then Logitech’s wireless headset is great as it offers a high-quality option at a very low price.
The Logitech H650e is ideal for busy call centers that tend to get noisy. The microphone also has built-in noise canceling and the latest echo-canceling features, making your call center associates’ voices sound clear and crisp to customers.

➡️ Jabra Pro 9450 Midi-Boom Headset System
Jabra’s Pro 9450 headset system will add more flexibility and convenience compared to other headsets by providing convenient connection modes for working with PCs, desk phones, or both.
The headsets feature wideband sound with amazing noise canceling technology that ensures fidelity for wearers and the callers.
The headsets also allow for a seamless transition between taking a vital customer call and listening to music. Its wireless range is about 450 feet, which will give your call center agents plenty of roaming ability when they have to leave their desk to research any caller’s request.

➡️ Plantronics-CS540 Wireless and Convertible Headset
This slim black headset from Plantronics is excellent as it flaunts a contemporary and sleek design. It is a stylish and unique alternative to bulky and heavy devices. The product comes with a headband and both ear loops. This will allow your employees to customize it to their wearing preferences.

Check out the video for even more high quality durable call center headset and pick the right one for you!

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