Conversion Rate Optimization - 4 aspects of UX that affect sales

Описание: The way users perceive your online business is very important if you want to sell.
In this live, I'm going to talk about 4 aspects you absolutely need to take care of... if you want your website to make you more money.

00:00 Intro
02:20 Average Conversion Rates
06:34 4 aspects of UX
08:00 Appearance
21:18 Clarity
31:33 Trust
39:33 Navigation
51:07 Why people get it wrong
1:00:03 Our research
1:04:14 Average performance
1:05:24 Closing notes