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Ep9. The Agentic Shift: When AI Becomes a Commerce Channel
Автор: Blend360
Загружено: 2026-03-13
Просмотров: 8
Описание: Explore the agentic shift, a moment where AI moves beyond being a tool and becomes a new channel for customer interaction and commerce. As conversational interfaces and AI agents reshape how people research, evaluate, and purchase products, enterprises must rethink how they design experiences, connect their data, and represent their brand. Ryan Serpan and Jordan Cardonick join host Caroline Caldwell to discuss what this transformation means for customer experience, measurement, and the future of digital commerce.
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