6 Hours of Downtime - the Fix Wasn't in Their Hands | Opsiforce

Описание: Six hours of downtime - a critical machine dead on site, because the knowledge to fix it wasn't in the technician's hands. The one expert who's seen the fault is booked until tomorrow, and the customer is waiting.

With Opsiforce, you describe the tool you need in one sentence and it builds it. TechAssist puts every manual, fault code and past repair in your team's pocket: right at the machine, the tech snaps a photo of the fault, describes it in plain language, and asks. In seconds the app returns the exact troubleshooting steps - pulled from the manual and your repair history - so any tech fixes it first visit, with the work order written straight back to Maximo.

One quarter later - first-time fix up from 71% to 94%, average repair time down from 6+ hours to 1.2, and zero repeat visits.

If you can describe it, you can build it.

Book a demo: https://opsima.com/contact
Learn more: https://opsima.com