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How to Automate Your Phone & Voicemail System with RingCentral

Автор: REtipster

Загружено: 2021-01-27

Просмотров: 14005

Описание: Full Blog Post: http://retipster.com/screen-your-call...
RingCentral: https://go.retipster.com/ringcentral/... (REtipster Affiliate Link)
Voicemail Scripts & Audio Files Package: https://gum.co/zuQAg
Join Our Community: https://retipster.com/go/newsletter/?...

0:00 - Intro
5:16 - Setting up your main voicemail greeting
6:54 - Assigning a phone number to an extension
7:14 - Scenario #1: Setting up a pre-recorded greeting for your acquisition line
10:48 - Scenario #2: Setting up call forwarding for a virtual receptionist
(Note: I’ve used PATLive for this: https://retipster.com/patlive)
14:45 - TEST, TEST, TEST!
15:24 - Setting up Business Hours and After Hours for each number/extension
17:51 - Setting up notifications for voicemails, faxes, and text messages
19:26 - Preview of the Voicemail Package

Getting Started w/ RingCentral:    • Getting Started With RingCentral: Tour My ...  

PATLive Review Part 1:    • PATLive Review: My Likes, Dislikes, What t...  
PATLive Review Part 2:    • My PATLive Script (and Test Call) 📞  

Need your own professional voiceover artist? Find hundreds of them on Fiverr! https://retipster.com/fiverrvoice

If you're like most investors, the phone is a pretty big part of your life. This is one of the primary communication tools you use daily to follow up with leads, close deals, and MAKE MONEY. If you're going to be effective in your business, you need to know how to manage your phone time - there's just no way around it.

In my business, I get many phone calls from motivated and unmotivated sellers. I also get a lot of calls from people trying to sell properties I don't want. I used to spend hours and hours talking to these kinds of prospects daily. Essentially, my conversations with these people would be a complete waste of time... but how else would I know who I was dealing with if I didn't talk with them on the phone?

Let's be honest, we won't end up doing business with EVERY single person who calls us (in fact it's usually quite the opposite). You usually have to search high and low to find that one person who actually needs what you're trying to help them with. So how do you eliminate the 90% of callers who are just kicking tires and aren't actually serious about closing a deal with you?

Several years ago, I decided to create a voicemail message to help me deal with this issue and over time, it turned out to be truly effective. It was a message that anticipated people's needs, answered questions, kept people on the line, and most importantly made them give me some answers before I invested any more of my time on the phone with them.

The idea behind this was to elicit some information that was actually helpful before I wasted another 10 - 15 minutes calling them back. This one message has literally saved me hundreds of hours of my time (and that's a conservative estimate).

After a year or so of using this message to screen my calls, I started to realize that even though it was very helpful in fielding my calls at all hours of the day, I still had to spend a lot of time calling these people back… so while the severity of the problem was lessened, it wasn’t necessarily “solved”.

What I decided to do was build a buying website. Once this site was online, instead of asking people to call me, I revised my direct mail message and my voicemail script so that it simply instructed people to visit my website and submit their information to me online (and once they did, I could send them an offer in 30 seconds – rather than spending 30+ minutes on a conversation that went nowhere).

I still allowed my prospects to call me (because let’s face it, a lot of people still want to talk with someone on the phone), but if they chose that medium – my message explained in a very compelling way that I was glad they called me, but it would definitely be in their best interests to visit my website and submit their information THAT way.

This new setup was another MASSIVE step forward in helping me eliminate wasted time and I still rely on it pretty heavily to this day. As a result, plenty of people still call me… but when they do, most of them don’t bother to leave a message, because they know there’s a better way.

These days, I don’t even pick up the phone when a prospect calls me. My phone system through RingCentral is programmed to route callers straight-to-voicemail where they hear my message.

Now, I know what you’re thinking… with this kind of voicemail system, is it possible I’m missing out on a few opportunities along the way? Probably! But what do I get in return for this tradeoff? I GET FREEDOM. My business doesn’t control me, I CONTROL IT.

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