Websummit - Making Knowledge Invincible - Sensay CTO Reveals How

Описание: Websummit 2025 Interview with Marco Bettiolo - CTO & Founder of Sensay.

Sensay are using AI to capture intellectual property and employee insights in a way that feels natural and even quite enjoyable.

Succession planning has long been quite painful and not particularly effective, Sensay are using an AI biographer to perform a really relevant exit interview, this offboarding is all about capturing knowledge via text or voice. The use of a dynamic questionning approach means that during the course of the conversation new areas for discussion might emerge.

The result is a handover document that is thorough, complete and accurate. The best part is that you can access this directly via Slack - so on a need to know basis new hires can access all of that knowledge even if the experienced member of staff is no longer at the company. No need to pay consultants high fees to be available.

On an ongoing basis - that is what the potential partners of this start-up are interested in. The founders have been listening carefully to what is needed, that was as important as the 80 letters of intent that they managed to secure during the Websummit 2025 in Lisbon. This feedback from the market is what the CTO, Marco Bettiolo is the most interested in.

The process of constantly updating this data is top of mind for many employers and the way tp get employees to support the process - even the quiet and modest ones who would prefer to be coding and getting the job done - is to incorporate this into the performance review process. It is that support from HR that will make this a success long term.

HR agents will be focusing on the knowledge of the whole team, looking at best practices etc. "With AI you can do things that were impossible before" but ofcourse human supervision will be a vital part of the process.

Sensay is focusing on knowledge workers and organisations that have between say 250 and 8000 members of staff. This is a starting point, to keep the projects manageable and of course a faster turnaround of knowledge management. Sensay are particularly looking for regional and industry partners to help them to adapt their services to accommodate different languages, cultures and laws. If you want to get involved, reach out ...

https://www.sensay.io