Sales Is Not About Making Friends (it's about solving problems)

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Sabri goes deep into tonality and approach in a real meeting with the sales team at King Kong. It's not about making friends, it's about solving problems.

The Salespeople are responsible for greeting customers, helping them find items in the store, and ringing up purchases. To be successful as a Salesperson you must have excellent communication skills. A good Salesperson meets sales objectives while remaining polite and helpful to customers.

Salespeople can't become successful by selling things to people, they become successful by solving problems. Selling isn't a matter of trying to convince someone to buy something, but rather a matter of identifying a person's needs and showing them how a product can help.

Personal selling is where businesses use people to sell the product after meeting face-to-face with the customer. The sellers promote the product through their attitude, appearance, and specialist product knowledge. They aim to inform and encourage the customer to buy the service.

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