How to Charge No-Show Fees in Amadeus – EMD Processing Explained!
Автор: zafarminhas
Загружено: 2014-09-04
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How to Charge No-Show Fees in Amadeus – EMD Processing Explained!
Learn how to issue a No-Show Penalty EMD (Electronic Miscellaneous Document) for Saudi Arabian Airlines (SV) using Amadeus. This step-by-step tutorial is designed for travel agents and airline professionals who need to process no-show penalties efficiently within the Amadeus GDS system. Whether you're new to issuing EMDs or looking to refine your skills, this guide will walk you through the entire process with clear explanations and practical examples.
Electronic Miscellaneous Document(EMD):
IATA DEFINITIONS:
“The Electronic Miscellaneous Document (EMD) is the new Industry standard method to document the sale, and track usage of charges collected outside of a ticket (e.g. Residual value, Excess baggage charges, miscellaneous charges…).”
“The Services sold using an EMD may be linked to the Flight coupon (Pet in cabin, Excess baggage, Vegetarian meal, etc.), but not necessarily (Train ticket, Taxi, Car rental, Rebooking fees, etc.).”
Amadeus Electronic Miscellaneous Document:
The Amadeus Electronic Miscellaneous Document (EMD) is the solution for travel agencies to facilitate the sale of travel related services, using the latest electronic Industry standard, fully integrated in Amadeus system.
One single way to issue all travel related services.
High product flexibility fully integrated in Amadeus system (in PNR and
automatically reported into the sales report and the Back Office systems).
Real time and secured information throughout the whole EMD life cycle.
The account able document used for the sale of Ancillary Services policy.
Better customer service thanks to electronic technology (no loss of paper and passenger time saving)
🔍 What You’ll Learn in This Video:
✅ Understanding No-Show Penalty EMDs – When and why they are required
✅ How to issue an EMD for Saudi Arabian Airlines (SV) in Amadeus
✅ Step-by-step guide to entering the correct fare, tax codes, and penalties
✅ Key Amadeus commands to generate and validate EMDs for no-show penalties
✅ Common errors and troubleshooting tips to ensure smooth processing
💡 This video is a must-watch for travel agents and airline ticketing professionals who want to master the process of handling no-show penalties effectively in Amadeus.
👉 Don’t forget to LIKE 👍, COMMENT 💬, and SUBSCRIBE 🔔 for more Amadeus tutorials!
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