Employee Incentive Programs That Drive Team Performance and Profitability with Ryan Shank

Описание: Payroll problems do not always come from payroll rates. A lot of the time, employee incentive programs are the real issue, because they shape technician behavior every day. In this episode, I sat down with Ryan Shank to break down why employee incentive is not about paying more, it is about paying smarter so you reduce overtime, improve performance based pay results, and protect profit.

What You Will Learn:
🧩 Why hourly pay can quietly reward overtime and slow jobs
🧩 How employee incentive programs change behavior without micromanaging
🧩 The difference between a random bonus and pay for performance
🧩 Why billable efficiency can matter more than close rate
🧩 How to build an employee incentive program around controllable metrics
🧩 What technicians pay attention to after the first payout
🧩 How to cut callbacks and create more net new jobs with the same crew

Key Moments
00:00 Intro
00:45 Misaligned Incentives And Hourly Pay
05:10 Why Techs Clock Longer Hours
10:30 Performance Based Pay In The Real World
16:05 Billable Efficiency And Profit Leaks
22:40 Weekly Pay And Faster Behavior Change
28:15 Metrics Techs Control Today
34:20 Overtime Calculation Tools And Incentive Tracking

If you are trying to become a better business owner, tighten up payroll management, and build compensation plans that actually drive workplace motivation, this conversation will give you a clear place to start. Listen to the full episode and then pick one change you can make this week that reduces overtime and pays for performance in a way your team can understand.


🎧 Listen to all episodes at https://profitablehomeservices.com/
🤝 Connect with Ryan at https://www.sharewillow.com/


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