The Secret Behind Repeat Customers (It’s Not Discounts)
Автор: Rebeloper - Rebel Developer
Загружено: 2025-10-22
Просмотров: 88
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The Secret Behind Repeat Customers (It’s Not Discounts)
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Most small business owners think customer loyalty means offering discounts — but that’s just the first (and weakest) layer.
In this video, I’ll show you The Loyalty Pyramid — the 3 levels of repeat customers — and reveal why true loyalty comes from recognition, reward, and relationship, not lower prices.
You’ll learn how your app can move customers up “The 3R Ladder”:
1️⃣ Recognize them — names, habits, preferences
2️⃣ Reward them — celebrate progress, not purchases
3️⃣ Relate to them — build emotional connection through personalized updates
Because the real secret isn’t giving more discounts…
It’s giving people a reason to come back.
→ PLAYLIST:
Small Biz Loyalty Secrets 👉 • From FAIL to GROW: The 4-Week App That Boo...
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