QoE: Troubleshooting of user’s Internet access degradation
Автор: Stingray Service Gateway
Загружено: 2024-08-23
Просмотров: 74
Описание:
In this video, discover a powerful solution designed to boost customer loyalty for telecom operators by identifying subscribers facing technical issues and taking proactive measures to retain them.
We introduce our Quality of Experience (QoE) module, which allows early detection of client-side problems.
Learn how the QoE server processes IPFIX (NetFlow v10) statistics collected by DPI. These statistics, including RTT and retransmits, are crucial for diagnosing and resolving issues. We’ll demonstrate the QoE interface and the aggregation process that simplifies data analysis by compressing and organizing session records.
We’ll also guide you through setting filters to identify subscribers with technical issues and how telecom operators can take preventive actions to offer timely technical support.
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