Webinar Microsoft Copilot in Customer Service

Описание: Welcome to HSO's OnDemand webinar on the impact of Microsoft Co-Pilot in customer service. This session explores how Co-Pilot enhances customer service by streamlining processes, boosting agent productivity, and leveraging AI for valuable insights. We will cover Co-Pilot's features within Dynamics 365 and the Power Platform, showcasing its role in sales, marketing, field service, and more. The webinar includes a demonstration of Co-Pilot in action, emphasizing its ability to automate repetitive tasks, create personalized interactions, and improve efficiency. Join us to discover how Co-Pilot can transform your customer service operations.

HSO is a Business Transformation Partner with deep industry expertise and global reach, leveraging the full power of Microsoft technology to transform the way in which people work and how businesses operate, ultimately driving improvements in business performance for our clients. HSO helps companies modernize business operations, adopt intelligent automation, deliver real-time performance insights and connect the enterprise – accelerating the impact of digital transformation based on Microsoft Dynamics 365, Microsoft 365 and Microsoft Azure. Founded in 1987, HSO has more than 2500 professionals throughout Europe, North America and Asia and is one of the world’s top business solution and implementation partners with a strong growing foothold in Australia and New Zealand.

HSO by the Numbers:
• Over 30 years of experience with the Microsoft platform.
• 2,500 employees worldwide, exclusively dedicated to the Microsoft Cloud.
• 1,200 unique clients globally and over 2,500 projects delivered.
• 26 Partner of the Year Awards, excluding 5 Eagle Awards.
• 20 consecutive years as a Microsoft Inner Circle partner.

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Reach out to Engagement Director Manish Bansal at [email protected] for any further requirements or consultation.