Driving modernisation with the DVLA: a case study in collaboration and automation | Made Tech Talks

Описание: Driving modernisation with the DVLA: a case study in collaboration and automation | Made Tech Talks | 14th April 2021

Building and running a high-performance, collaborative team can be one of the biggest challenges in building a customer-facing service. Add to that a complex technical delivery and you have a lot of moving parts to track and manage.

Join us for a session as we talk about how the team at the DVLA got this process right. We will discuss:
How the DVLA and Made Tech have been working together to break down barriers between roles and drive effective collaboration
The team’s approach to automating service quality in a complex technical domain
How to kick off these approaches in your organisation

Speaker
Scott Edwards, Lead Engineer at Made Tech

Chapters:
00:00 Introduction
01:53 Overview
02:41 The challenge
08:03 Take a step back
10:10 Test-last approach
12:37 DVLA case study
43:51 Q&A
54:47 Wrap up

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