Responding to Online Collection Requests - Panel Discussion | NDF Online Sessions

Описание: A panel discussion between Stacey Smith (Auckland Council Libraries), Harley Couper (Tauranga City Libraries), and Rowan Miller (Hamilton City Libraries), hosted by NDF Board Member Valerie Love.

As more and more of our collections are made accessible online, the way we respond to public engagement through these platforms has become increasingly important. How do different organisations handle these conversations, and what processes guide their decisions? Our presenters briefly introduce how they respond to requests at their organisations, then we move to questions.

Session recorded on Wednesday 19 November, 2025. Note: Audio is slightly out of sync in places.

Chapters:
00:00 Introductions
01:54 Panelist presentation: Stacey Smith, Auckland Council Libraries
11:04 Panelist presentation: Harley Couper, Tauranga City Libraries
19:16 Panelist presentation: Rowan Miller, Hamilton City Libraries
25:22 Question for Stacey: Do you respond to all comments on Kura? How do you decide what gets a reponse and what doesn't?
27:33 Q: How do you manage online access to collection items?
32:00 Q: Are any of your takedown policies available online?
32:40 Q: Are you able to prevent people downloading or creating copies of videos that are on platforms like Vimeo or Youtube?
33:12 Q: How do you deal with members of the public having competing views about collection information?
34:53 Q: Do any of your organisations have a takedown working group or oversight committee?
37:33 Q for Harley: Does your "Te Waka Hourua" model apply across collections or only for taonga Māori?
40:37 Conclusions

Links:
Tauranga City Libraries takedown policy: https://paekoroki.tauranga.govt.nz/pa...
Presentation at NDF22 on the launch of "Pae Korokī: Tauranga archives online", by Harley Couper, Heritage Specialist, and Elisha Rolleston, Archivist and Researcher, Tauranga City Libraries:    • Whoops, I think we’re racist