CONSUMER TIP: What to ask about your insurance coverage?

Описание: In this series of customer-focused quick tips, the Society of Collision Repair Specialists’ (SCRS, www.scrs.com) goal is to make the repair and claims process easier and more familiar by helping you become a more informed and confident consumer. Join us as we navigate the process, questions to ask and terms to be familiar with.



Insurance companies and insurance policies aren’t all equal, and saving money up front on a policy may sometimes have an adverse effect on your responsibilities as a vehicle owner in the repair process. Understanding exactly what your policy covers, and what your obligations are, will make for the smoothest claims experience. Asking the questions before you need to use the coverage will help you pick the right company, the right policy and have a more established understanding of what to expect if you ever need to file a claim for a repair. In this video, Mike and Danny talk through some specifics about what “Full Coverage” means, different types of coverage such as “Collision” and “Comprehensive,” and questions to ask your agent or insurance company to make sure your policy covers what you expect.



We hope this helps! Comment below and let us know what other questions you have about your insurance policy? To learn more about SCRS, visit www.scrs.com, and to find SCRS members in your area, visit www.scrs.com/directory.