How to Respond When the Customer Says Your Price is Too High
Автор: Deepak Malhotra
Загружено: 2020-03-30
Просмотров: 10472
Описание:
My name is Deepak Malhotra and I'm a professor at Harvard Business School. I have been on the faculty of Harvard for 18 years, and my area of work (research, teaching, consulting/advising) is negotiation. This clip is part of a series of videos I will be posting on the topic of negotiation. Each video will be about 3 minutes long, and cover one insight, principle or tactic that will hopefully help you negotiate more effectively at work and in life. Please feel free to share this video/series with your various networks. Hopefully, we can create a lot of value together.
If you want to learn more on the topic of negotiation, feel free to check out either of my two best-selling books on the topic:
Negotiation Genius (with Max Bazerman)
Negotiating the Impossible
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