Odoo Portal Helpdesk Pro | Odoo Customer Helpdesk Ticket Manager | Odoo Self-Service Ticketing App

Описание: Introducing Portal Helpdesk Pro by Odonity — the most advanced, enterprise-grade Customer Self-Service Helpdesk Ticketing Portal for Odoo. Allow your customers to create support tickets, edit them in allowed stages, upload attachments, delete tickets when permitted, track status, view helpdesk teams, choose priority, and interact with a complete premium UI built directly inside the Odoo Portal.

This module extends Odoo’s Helpdesk with a powerful portal interface including list view, detail view, full modal-based Create and Edit screens, dynamic status badges, sortable & filterable dashboards, grouped views, search inside subject, description, team, stage, and more.

With Odonity’s stage-based permission system (Allow Edit / Allow Delete), helpdesk teams can control exactly when customers can modify their tickets — giving total flexibility and preventing unwanted changes.

❤ FEATURES:
• Create helpdesk tickets from portal
• Edit only when stage allows
• Delete only when stage allows
• Upload attachments
• Priority levels: Low, Medium, High, Urgent
• Full searchbar, filters, group by, sorting
• List view + detail view + portal sidebar actions
• Status badges
• Secure ticket visibility (only own tickets)
• Beautiful UI inspired by Odoo Enterprise
• Complete support for multi-company
• Perfect for SaaS companies, support teams, customer service portals

🛍️ Available on Odoo App Store and Odonity Shop

🌐 App Link:
🔗 https://www.odonity.com/shop/portal-h...
🌐 Visit us: https://www.odonity.com
📧 Contact: [email protected]
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🌐 Visit: https://www.odonity.com
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