AI Transformation Playbook

Описание: I recently sat down with Rob Asen for a candid conversation about his journey through KPMG, Cognizant, and Accenture, where he’s spent decades guiding leaders through complex transformations. We dug into why AI feels different from past digital waves - and why the real challenge isn’t the algorithms, but the people, the trust, and the leadership required to make transformation stick.

Key Takeaways:

AI failure isn’t about algorithms: It’s about people: With so much media on ‘failed’ AI pilots not scaling, we delved into reasons. It’s not because the models are broken, but because organizations skip the basics: change management, communication, and trust.

Blunt messaging fuels fear: When leaders openly frame AI as headcount reduction, employee resistance hardens. Messy rollouts, blurred lines between pilots and production, and shadow AI (employee-driven adoption like ChatGPT) confuse teams. If employees can’t tell if it’s an experiment or a commitment, trust evaporates.

Leadership needs a AI Strategy playbook: AI isn’t just “innovation.” It’s either a copilot that empowers (like Waze for knowledge work) or a replacement that rewires value chains (like an M&A carve-out). Both require urgency but with intention – a playbook for coherent impact.

His LinkedIn:   / robasen  

Podcast recommendations from Rob:
Ezra Klein (NYT): https://podcasts.apple.com/us/podcast...
Noah Smith - "Noahpinion" (Substack): https://www.noahpinion.blog/
Allison Schrager: https://www.allisonschrager.com/
Ted Shelton - "Infinite Future" (LinkedIn):   / infinite-future-6980527547914534913  

Some Predictive Sci-Fi reads:
• "The Moon Is a Harsh Mistress" (Robert A. Heinlein)
• "City and the Stars" (Arthur C. Clarke)

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