The 80% Retention Blueprint - Featuring The University of Tennessee

Описание: Overview: Is student retention a "people" problem or a "policy" problem? In this Military Friendly® deep dive, we open the blueprints of top-performing schools to decode the infrastructure that makes high retention rates possible for military-connected students.

Join our host, Kayla Lopez, as she sits down with the University of Tennessee's Thomas Cruise (Director of the Veterans Success Center) and Kevin Ho (President of the Student Veterans of America chapter) to discuss the real-world policies that drive higher student outcomes and greater satisfaction.

Retention is the Critical Metric for Sustainable Growth.

Military students face unique friction points: bureaucracy, funding delays, and operational disruptions like deployments. If the university policy is rigid, the student breaks. If the policy is agile, the student stays.

We’ll be Using Military Friendly® School Survey Data to Explore:

Federal Programs that help move the needle.
Leveraging policies that lead to higher student outcomes and greater student satisfaction.
Recognizing the unique challenges of military lifestyle and providing solutions.

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🎙️ Meet the Speakers:
Kayla (Host) VP of Membership, Military Friendly® Kayla is a nationally respected thought leader on the civilian employment and education of Veterans and military spouses. For over a decade, she has assisted thousands of employers and colleges in developing military recruitment programs using Military Friendly's proprietary data. She recently finished a four-year term as a Member of the U.S. Department of Labor’s Advisory Committee on Veterans Employment, Training and Employer Outreach (ACVETEO), serving her last two years as its first female Chair.

Thomas (Tom) Cruise Director of the Veterans Success Center, University of Tennessee, Knoxville Tom plays a key role in overseeing the services that support scholars in their transition from military service to academic life. An Air Force veteran who served six years as an F-16 crew chief, Tom develops best practices to foster social belonging, academic support, and career readiness. As a former student veteran himself, he lives by the motto: “We were volunteers then, volunteers now, and volunteers forever.”

Kevin Ho U.S. Army Veteran & Student Leader, University of Tennessee Kevin is a U.S. Army 10th Mountain Division veteran currently pursuing his degree at the Haslam College of Business. As President of the UT Student Veterans of America chapter and an SGA Senator, he advocates for policies that support veterans and the broader student body. Recognized as the Tennessee Veteran of the Year, Kevin assists fellow veterans with navigating VA benefits and highlights the power of intentional support in helping veterans succeed.

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