From Skepticism to 60% Ticket Deflection - Jake Baron on AI in CX at Healy World
Автор: Alhena AI: Shopping & Support Concierge
Загружено: 2025-09-22
Просмотров: 32
Описание:
When Healy World first looked at AI for customer experience, there was skepticism:
❓ Would it really work at global scale?
❓ Could it handle multiple languages?
❓ Would support teams trust it?
Jake Baron shares how those doubts turned into a 60%+ ticket deflection win with Alhena AI - freeing up agents, speeding up answers, and transforming customer support. 🚀
👉 Proof that AI in CX is no longer hype - it’s measurable impact.
Discover more at https://alhena.ai
#AI #CustomerExperience #TicketDeflection #AlhenaAI #MastersOfCX #shoppingAI #shopify #ecommerceai #ecommerce #aichatbot #customersupportai #customerservice
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