Organizational Culture and Leadership

Описание: This course explores the role of leaders in shaping organizational culture and values. Most leaders recognize that culture is an important mechanism for attracting, motivating, and retaining talented employees, a capability that may be the single best predictor of overall organizational excellence.

Culture can be thought of as consisting of two levels, the observable and non-observable. Culture can be defined as the set of key values, assumptions, understandings, and norms that is shared by members of an organization and taught to new members as correct. Norms are shared standards that define what behaviors are acceptable and desirable within a group of people.

At its most basic, culture is a pattern of shared assumptions and beliefs about how things are done in an organization. As organizational members cope with internal and external problems, they develop shared assumptions and norms of behavior that are taught to new members as the correct way to think, feel, and act in relation to those problems.

Culture serves two important functions in organizations, it integrates members so that they know how to relate to one another, and it helps the organization adapt to the external environment.