What You Should Know as a New ServiceNow CSA Certified System Administrator

Описание: Are you new to the ServiceNow ecosystem?
Are you looking for your first ServiceNow job?
Are you looking to obtain your ServiceNow Certified System Administrator (CSA) Certification?
Have you recently obtained your CSA?

You’ve probably been practicing on your personal developer instance, doing hands on lab work, you may have even been accepted and participated in an accelerated training or externship program, but in the end, you took the ServiceNow Fundamentals Course, obtained the voucher, and you passed your Certified System Administrator exam. So, what happens now?

Tune in to this video to learn more about the job opportunities available and how to align your current careers goals to match and most importantly, what you should know as a new CSA!

Video edit: I mentioned "Service Portfolio Management", but I meant "Strategic Portfolio Management" (SPM -- formerly ITBM).

0:00 - Intro
1:18 - Purpose of CSA
2:04 - Fundamentals are Table Stakes
2:44 - Sys Admin Common Misconception
3:27 - Developer in Disguise
4:18 - ServiceNow Job Routes
5:40 - Working for a ServiceNow Customer
7:56 - Working for a ServiceNow Partner
10:42 - Video Recap
11:40 - Don't Forget Soft Skills!
11:53 - Outro

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