Case Study – How OCS CNWL Improved Cleaning Efficiency by 25% with Vileda Professional

Описание: At Central and North West London NHS Foundation Trust (CNWL), OCS is responsible for delivering soft services — including cleaning — across more than 65 mental healthcare sites. But outdated cotton socket mops were slowing teams down, spreading dirt instead of removing it, and creating mobility issues for staff due to poor ergonomics.

With stricter infection control standards following the 2021 National Standards for Healthcare Cleanliness, OCS needed to modernize its approach. Their goal: a more hygienic, sustainable, and efficient system that eliminated the risks of double-dipping, reduced chemical use, and supported their ambition to reach Net Zero by 2026.

In this case study, Laura Kangara (Facilities Manager, OCS) and Victor (Domestic Supervisor, OCS) share how switching to Vileda Professional’s r-MicroOne Premium CombiSpeed Pro disposable microfiber system transformed their cleaning routine. With pre-dosed, single-use mops designed to remove 99.9% of bacteria and viruses, OCS teams achieved more consistent cleaning, lighter physical strain, and reduced waste — without needing an on-site laundry facility.

Key themes:
– Replacing outdated cotton socket mops with modern microfiber solutions
– Reducing cross-contamination through pre-dosed single-use systems
– Improving staff ergonomics and reducing mobility-related discomfort
– Supporting sustainability goals including Net Zero 2026
– The role of training, account management, and long-term partnership

Featured solutions:
– r-MicroOne Premium CombiSpeed Pro
– CombiSpeed Pro System
– r-MicroSolo cloths

Watch the full video to see how OCS CNWL and Vileda Professional achieved 25% faster cleaning, reduced waste, improved staff comfort, and delivered more consistent high-quality cleaning across their mental healthcare sites.