How hidden terms and conditions strip away your rights | In Your Corner Podcast, Ep. 14

Описание: Most of us never read the fine print — but maybe we should. In this episode of the In Your Corner podcast from CBS News Philadelphia, consumer reporter Josh Sidorowicz talks with Christine Hines, senior policy director at the National Association of Consumer Advocates, to reveal how everyday terms and conditions quietly take away your rights.

From forced arbitration to class‑action bans, Christine breaks down how companies use contract language to block lawsuits, limit damages and collect your data — often without you realizing it.

You’ll hear real examples, including:

✔️ Ticketmaster’s terms and the fallout from the 2024 data breach
✔️ Roblox preventing parents from suing over children’s data collection
✔️ Disney+ trying to use a streaming subscription to stop a wrongful death lawsuit
 
Christine also explains:

• What forced arbitration really is
• Why it overwhelmingly benefits corporations
• How states can regulate unfair terms
• What the FAIR Act would change
• Steps consumers can take when they feel cheated

If you’ve ever hit “I agree” without reading the fine print (and who hasn’t?), this episode is for you.

🔔 Subscribe for more consumer advice, money tips, and scam alerts from CBS News Philadelphia.

💬 Got a question or topic idea? Fill out our consumer complaint form at cbsphiladelphia.com/inyourcorner.

00:00 Are we giving up rights in the fine print?
00:16 Why terms & conditions matter
01:53 How fine print quietly strips consumers' rights
04:38 The Roblox case: Kids’ data & arbitration
05:58 What forced arbitration really means
09:15 The Disney+ case & public backlash
12:34 Big companies, big power over your rights
14:26 What consumers can do 
17:19 The FAIR Act: Can Congress fix this?
21:59 Common contract terms consumers should know

Subscribe on YouTube:    / cbsphilly  
Follow us on X: @CBSPhiladelphia
Like us on Facebook:   / cbsphiladelphia  
Follow us on TikTok: @CBSPhiladelphia
Follow us on Instagram: @CBSPhiladelphia