First-Time Business Owner Advice: What This 1-800-PACKOUTS Franchisee Learned

Описание: Welcome back to the Franchise Fit Podcast — I’m your host Lance Graulich. Today I’m joined by Keith McBride, a successful 1-800-PACKOUTS franchisee in the Philadelphia / Philly Metro market (🦅 Go Eagles).

If you’ve ever asked, “What is a packout business?” — Keith explains how content restoration works after floods, fires, burst pipes, and other disasters: his team removes household contents, cleans/drys/deodorizes what can be saved, stores items, coordinates with insurance (when covered), and returns everything after reconstruction. We also dive into the real operator side: leaving corporate, hiring, cash flow timing, scaling into multiple territories, and advice for first-time business owners.

⏱️ Timestamps
00:00 Intro + Keith McBride (1-800-PACKOUTS)
01:15 What “packouts” actually are
04:05 How the business works (remove, clean, store, return)
09:10 Why storage can create recurring revenue (often insurance-paid when covered)
11:00 Keith’s corporate-to-franchise transition
16:10 Money talk + territory expansion goals
24:40 Hard parts: hiring, QuickBooks, wearing every hat
27:10 Getting paid faster + cash flow realities
33:10 Training, certifications, and franchise support
38:20 “This is why I do it” moment helping a family
42:00 Keith’s advice for first-time business owners
44:00 Wrap-up

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