How AI Copilots & Agents Transform B2B Commerce: The Rise of the Augmented Workforce

Описание: 🚀 AI is reshaping B2B commerce faster than ever — from copilots to autonomous agents, a new augmented workforce is emerging. Discover how leading companies leverage AI to boost productivity, improve data quality, and orchestrate powerful digital sales experiences.

In this session, experts from Intershop share practical insights into the evolution of AI-powered B2B e-commerce, including the shift toward personal agents, copilots, and fully autonomous task-focused AI systems.

In this deep dive, Ronni Swialkowski and Nils Breitmann explore:
Why AI adoption in enterprises is skyrocketing and how “Bring Your Own AI” drives 60% of usage.
The rise of the augmented workforce and how fewer experts can orchestrate powerful AI systems.
The difference between AI copilots and AI agents, and where each delivers the most value.
How Intershop’s Copilot for Buyers acts as a digital sales advisor, integrated directly into the storefront.
How AI agents improve product data quality, enrichment, search terms, and attribute generation.
How agents and copilots sit on top of a composable commerce + data fabric architecture.
Practical use cases: prediction models, data quality checks, voice UI, image-based product recognition.

B2B buying is becoming more digital, complex, and global — while skilled workers are becoming scarce. AI copilots and agents provide a scalable workforce extension, enabling:
Faster and more accurate product data enrichment.
Personalized buying assistance at scale.
Better conversion through smarter recommendations.
Reduced operational effort and higher efficiency.
Immediate customer support across 180+ languages.
Increased competitiveness through automation and intelligence

The future belongs to organizations that combine human expertise with autonomous AI systems — and this video shows how to get started.

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Learn more at: https://www.intershop.com/en/

👉 Connect with Intershop:
LinkedIn:   / intershop-communications  


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