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Patient Satisfaction and Health Care Outcome (Live Session)
Автор: Duke University - The Fuqua School of Business
Загружено: 2013-04-30
Просмотров: 680
Описание:
Join us for our April Fuqua Faculty Conversation Live Session as Bill Boulding, Dean and J.B. Fuqua Professor of Business Administration, and Rick Staelin, Edward S. and Rose K. Donnell Professor of Business Administration, discuss and answer questions regarding:
"Patient Satisfaction and Health Care Outcomes: Our Journey into the Quality of Health Care"
You will learn:
Why many doctors discount patient satisfaction measures
What these patient measures actually tell us about the quality of health care
Next steps to improve the quality of care
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