[WEBINAR] Deepdive: Customer Onboarding Framework for B2B SaaS

Описание: Most of the customer churn in B2B SaaS happens in the first 30-90 days due to poor onboarding experience. Hence, it is essential to have an onboarding framework to reduce the churn rate. This webinar will guide you to build an effective customer onboarding framework.

Topic: Deepdive: Customer Onboarding Framework for B2B SaaS
Speaker: Puneet Kataria, Founder & CEO @CustomerSuccessBox

About the Speaker
Puneet leads CustomerSuccessBox. Prior to this he was VP of Sales & Marketing at a SaaS company. In 16 years of professional career, he has been a sales leader at ThoughtWorks, IBM, Telelogic and an Engineer with Honeywell Aerospace.

Key Takeaways:
An effective customer onboarding framework for B2B SaaS
Goals of successful customer onboarding
Common mistakes while onboarding
Live Walkthrough of a customer onboarding playbook in CustomerSuccessBox (https://customersuccessbox.com)

Learn more about CustomerSuccessBox: https://customersuccessbox.com

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