Dynamics 365 Customer Service - Copilot
Автор: Netwise - Excellence in CRM and Power Platform.
Загружено: 2025-03-04
Просмотров: 194
Описание:
Copilot in Dynamics 365 Customer Service. New Possibilities!
In this video, we will show you how the latest Copilot features in Dynamics 365 Customer Service can streamline customer service processes and improve your team's efficiency. You’ll learn how to easily integrate your own knowledge sources, automate daily tasks, and save time with Copilot’s intelligent actions. Without unnecessary switching between systems, Copilot handles part of the work for you – allowing your agents to focus on what really matters.
In the video:
How Copilot supports integration with your own knowledge sources
Automatically registering tickets and faster data processing
Proactive customer service with smart suggestions and automation
Real-life examples
Want to learn more? Check out our full guide to help you make the most of Copilot in customer service.
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