Digital Customer Service - What is it?
Автор: Glia - AI for Banking
Загружено: 2020-03-30
Просмотров: 12671
Описание: Digital Customer Service (DCS) is a solution that enriches customer touchpoints on web, mobile or phone calls with: communication choices (from messaging to voice to video chat), on-screen collaboration (CoBrowsing) and personalized experiences (through human and AI assistance).
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