Shirley Way | Retention is the Best Form of Recruitment

Описание: Shirley Way, Midlands Head of Region at Skills for Care, joins us to highlight that good care starts with how we treat the people delivering it.

This episode dissects:
🔸 How values-based recruitment shapes culture
🔸 Why development doesn’t always mean promotion
🔸 The tension between professional boundaries and family care
🔸 Why professionalising social care pathways matters for the future

From children’s services to national workforce strategy, Shirley reflects on the moments, values and leadership lessons that have shaped her career in social care.

Retention isn’t a recruitment problem. It’s a leadership one.

00:00 Intro
03:20 Shirley's Journey Into Social Care
09:08 The Impact of Children's Services
12:41 Creating Care Match: A Recruitment Solution
15:00 Navigating Family Caregiving
17:52 The Importance of Professional Boundaries
20:17 Leadership and Management in Social Care
23:00 Retention Strategies in Workforce Development
26:17 Understanding Value-Based Recruitment
28:54 The Importance of Induction
31:38 Defining Good Care
33:41 Building Resilience and Trust in Care Teams
35:35 Self-Care for Caregivers
40:16 Recruiting for the Future of Social Care

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#podcast #socialcare #recruitment #leadership #care