Behind the curtain: Tour a customer returns warehouse with Shannon Jean.

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If you’ve ever wondered what actually happens to Costco returns before they hit auction — this is it.

In this video, I take you inside a Costco cross-dock warehouse in the Dallas–Fort Worth area, where returned and excess inventory is sorted, broken down, and prepared for auction buyers. You’ll see full truckloads being unloaded, pallets categorized from “Used Fair” to “Used Good,” and exactly what condition inventory is in before it ships to your warehouse — or your garage.

This is the real, unfiltered look at what you’re bidding on.

We walked the floor of a returns distribution center handling inventory from Costco before it goes live on the auction platform through B-Stock.

We cut into real pallets on camera — rugs, air fryers, kitchen appliances, furniture, Blackstone griddles, sheds, electronics, oral care, and more — so you can see the condition mix for yourself. Some items are brand new inside the box. Others need cleaning, testing, or repair.

No testing is done at the warehouse level. Items are sorted visually by condition, which means you need to understand risk, margin, and category strategy before bidding.

If you’re thinking about getting into liquidation or scaling your reselling business, this is required watching. Warehouses like this are treasure chests — but only if you know what you’re looking at.

There’s no middleman markup when buying direct through B-Stock auctions.
Manifests are available, categories are transparent, and margins are determined by how well you understand the product.

Reselling isn’t just flipping. It’s problem solving. Watch until the end to see one of my favorite finds: a hidden pallet of Blackstone griddles in incredible condition.

DISCLAIMER: This video is for educational and entertainment purposes only and is not financial, business, or legal advice. Examples and strategies are for demonstration only and results are not guaranteed. Always conduct your own due diligence and comply with all applicable laws. We do not encourage duplication of copyrighted material or existing business assets. Ensure your use follows copyright and intellectual-property laws.

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