Route tickets to groups based on the support address
Автор: Zendesk
Загружено: 2026-01-14
Просмотров: 165
Описание:
Learn how to automatically direct incoming support tickets to your groups based on the support email address.
Timestamps:
00:00 - Intro
00:31 - Managing your groups
01:10 - Creating the trigger
02:33 - Creating the view
Where can I ask questions?
Head to The Zendesk Community, an online discussion space where you can ask questions, post product feedback, share tips, and talk with other users worldwide, 24/7
https://support.zendesk.com/hc/en-us/...
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