Information Technology Enabled Services (ITes) - Applications of IT-ITeS Industry | Class 9 IT Ch 1

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✅ In this video,

✔️ Class: 9th
✔️ Subject: Information Technology (Code 402)
✔️Topic Name: Information Technology Enabled Services (ITes) - Applications of IT - ITeS Industry
✔️Topics Covered In This Video (By Barkha mam): This video will explore the concept of Information Technology Enabled Services (ITes) from Chapter 1 of Applications of IT-ITES for Class 9th. Our expert Barkha Mam will discuss the topics and provide insights on this crucial part of the Information Technology curriculum. This interactive video will help students gain a better understanding of the various ITes applications and their importance. Tune in now to learn more about this concept with Barkha MAM!
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00:00 Introduction - Information Technology Enabled Services (ITes) - Applications of IT - ITeS Industry
01:42 Information Technology Enabled Services (ITes)
06:18 IT enabled Services Call Center
08:11 A typical call center functions as follows
09:44 Business Process outsourcing (BPO)
13:04 Other BPO services are as follows
14:34 Business Process Management (BPM)
19:50 Structure of the IT - BPM Industry
20:48 Multinational Companies (MNCs)
21:56 Indian Service Provides (ISPs)
22:34 Global in- house Centers (GIC)
25:37 Website Overview
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